Frequently Asked Questions

What sizes are your Pom Poms?

Our standard Pom Poms are approx 1.5cm, Large Pom Poms approx 2cm. These are approximate sizes! All of our Pom Poms are handmade so there could be a slight variation in sizes, however we do our best to make them as uniform as possible. 

How do you clean the Pom Pom Collars?

All of our Pom Poms are made from 100% Wool so please keep this in mind if they do need a clean from your mucky pup! We suggest a light sponge with cool water to remove any dirt.

Where are your Pom Pom Collars made?

We lovingly hand make all of our Pom Pom Collars in Cornwall.

How do I know what size collar to order?

Our collar sizes range from XS to XX Large. Please refer to the size guide on the product description. We recommend measuring the neck of your pet to determine which size would be most appropriate. We ask that regardless of what size you select please enter your pets neck measurements in the additional comments box at the checkout adding 2cm so that we can make a collar that is the perfect fit for your pet.

The neck size of my pet isn't an option, what can I do?

If your pets neck measurements do not fall into XS, S, M, L, XL or XX L please select the size that is closest to your pets measurements. On the checkout page there is a mandatory note section, please enter your pets neck measurement in here. 

Can I customise an order?

Yes! We love a custom order. 

If you would like to design your own collar please select the 'Custom Pom Pom collar' option. Here you can select the Pom Pom colours and Pom Pom size you would like your collar to be made with!

How do the Collars Fasten?

Our collars are hand made and threaded onto elastic so do not fasten like a traditional collar. They are put on by slipping the collar over the pets head to sit on their necks. 

Our collars are not designed to have a lead etc attached to them, they are an accessory not a functional dog walking aid.


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